It answers the phone
A real conversation in Lebanese Arabic, Modern Standard Arabic and English — following the caller when they switch mid-sentence. Not an IVR. Not a chatbot.
lora · ai business agent · by menagenix
Your front office, run by an agent that never clocks out.
Lora answers the phone, runs your calendar, reads and drafts your documents, and flags the callers who shouldn't be trusted — in Lebanese Arabic and English. One agent doing the work a receptionist, a scheduler and an admin used to split between them.
callerمرحبا، بدي احجز طاولة لبكرا الساعة تمانية، لأربع أشخاص
loraأكيد! طاولة لأربعة، بكرا الساعة ٨:٠٠ مساءً. شو الاسم الكريم؟
callerIt's for Karim — and can you send me the private-events menu?
loraDone, Karim — table for four, tomorrow 8:00 pm, on the terrace. The events menu is in your inbox now.
one agent, every surface
It doesn't just answer. It finishes the job.
A voice bot takes a message and hands you the work. Lora does the work — across the phone, the diary, the documents and the inbox your business actually runs on.
It runs the diary
Reads availability, books, moves, resolves conflicts and holds your buffers — writing straight into Google Calendar, Outlook or your clinic system. No double-bookings.
It reads and writes your documents
Pulls the quote from your price list, drafts the contract from your template, fills the intake form from the call, files it where it belongs, and sends the copy.
It works the inbox too
The same agent on every channel. A call, an email and a WhatsApp thread are one conversation with one memory — not three people repeating themselves.
It screens who it's talking to
Vishing, impersonated suppliers, pretexting for staff details — caught and held before anyone in your office acts on them. No other agent does this.
It knows when to stop
Anything outside its brief goes to a human with the full context attached. Every action it takes is logged, attributable, and reversible.
your calendar, actually managed
It doesn't "take a booking." It runs the diary.
Lora holds the whole schedule in view — your hours, your staff, your rooms, the travel time between site visits, the Thursday morning you keep free. It books into the gaps that actually work, and when two things collide it resolves them before you find out.
- Two-way sync with Google Calendar, Microsoft 365 and most clinic, salon and CRM systems
- Books, moves and cancels across staff and resources — not just one shared line
- Conflicts, buffers, travel time and blackout hours respected without being told twice
- Confirmations and reminders go out on schedule, so no-shows stop eating the week
your diary · today● lora scheduling
14
slots booked
3
conflicts resolved
6
reminders sent
0
double-bookings
- 09:1211:00 moved to Thursday — patient notified, room reassignedrescheduled ✓
- 11:40Site visit booked with 25 min travel held before itbuffer held
- 13:05Two bookings hit the same chair at 16:30 — second offered 17:15resolved ✓
- 16:48Thursday morning kept clear, as instructedrule applied
illustrative view — your diary stays in your own calendar
the paperwork nobody wants
The document work, done while you're on the next call.
Most of what a front office costs isn't the talking. It's the retyping afterwards — the form, the quote, the contract, the filing. Lora does that part in the same breath as the conversation.
From call to filled form
Whatever the caller gives — name, ID, symptoms, budget, plate number — lands in the right fields of your form, not in a note someone retypes tomorrow.
Quotes and contracts, drafted
It takes your template and your price list, fills them for the caller in front of it, and puts the draft in front of you. You approve. It sends.
It reads what arrives
Attachments, supplier invoices, CVs, signed returns — read, summarized, checked against what you were expecting, and flagged when they don't match.
Filed, not lost
Google Drive, SharePoint or your shared folder — named the way you name things, in the folder it belonged in, linked back to the call it came from.
the part no other agent has
Your phone line is an attack surface. Lora treats it like one.
Most fraud against a business starts with a phone call: someone friendly, in a hurry, who already knows your supplier's name. A voice bot books them in and passes the message along. Lora is built by a security practice — it screens the caller before it does what the caller asked.
- Vishing and pretexting flagged in the moment — payment-detail changes, manufactured urgency, requests for staff or client information
- Supplier and bank impersonation checked against what your account actually says, not what the caller claims
- Attachments and links triaged before anyone in your office opens them
- Every caller, every action, every refusal — logged, attributable, and reviewable
- Run on infrastructure monitored by the same team that runs client SIEM and detection engineering
callerHi, this is Rami from your bank's fraud team. I need to confirm the account for tomorrow's supplier payment — it's changed.
loraI can take the details and pass them on, but I can't confirm or change payment accounts on this line. What's the best number for our finance lead to call you back on?
you see everything
Everything it did today, on one screen.
Lora doesn't work in the dark. Every call it took, every calendar change it made, every document it drafted and every caller it refused is on your phone as it happens — with the recording, the transcript, and the reason.
- A live view of calls, bookings, documents and flags across the day
- Hot leads and security flags pushed to your WhatsApp the moment they happen
- A daily digest, so you open your business already knowing the day
- A full audit trail: who asked for what, what Lora did, and what it refused
your business · today● lora working
27
calls answered
9
diary changes
6
docs drafted
0
missed calls
- 20:41Table for 4 booked — calendar updated, menu sentbooked ✓
- 19:04Caller asked to change supplier payment details — refusedflagged ⚠
- 17:22Quote #2214 drafted from your price list — waiting on youto approve
- 14:26Caller asked for the owner — transferred with contexthandover
illustrative view — your summaries arrive on whatsapp
hear it yourself
Don't take our word for it. Listen.
The voice is one surface of the agent — and the one you can judge in thirty seconds.
Omani Arabic — voice sample
Eleven seconds of Lora speaking Omani Arabic. This is the voice your callers hear: the accent, the pacing, the pauses.
English call — booking, end to end
Same agent, same number — the caller simply speaks English, and the diary updates behind the conversation.
why not just a phone bot
A bot answers. An agent acts.
| A typical AI phone bot | Lora | |
|---|---|---|
| What it does | Answers, takes a message | Answers, then acts across calendar, documents and inbox |
| Your calendar | Emails you a request | Two-way sync — books, moves, resolves conflicts |
| Your documents | Nothing | Reads, drafts, files, and sends |
| A suspicious caller | Books them in | Screened, refused, and flagged to you |
| Languages | English, usually | Lebanese Arabic · MSA · English, switching mid-call |
| Audit trail | A recording, maybe | Every action logged and attributable |
| Calls at once | One caller at a time | Many at once — nobody gets a busy signal |
| Who runs it | A reseller | A cybersecurity practice that monitors it |
The other comparison: a receptionist, a scheduler and an admin cost $1,500+ a month between them, work eight hours, and go home. Lora starts at $90 and doesn't.
built for your business
If your front desk is a bottleneck, Lora pays for itself
Clinics
Books and moves patients across doctors and rooms, fills the intake form from the call, sends the prep instructions — and refuses the caller fishing for patient details.
Law offices
Screens callers during court hours, books consultations into the right partner's diary, and drafts the engagement letter from your template before you're back.
Real estate
Qualifies the inquiry, books the viewing with travel time held, sends the listing pack — and flags the "buyer" who only ever wanted the owner's number.
Restaurants
Friday 8 pm, forty calls at once. Every reservation taken, confirmed, in the book, with the private-events menu already in their inbox.
Beauty salons
Books around each stylist's chair, holds the gaps, sends the reminders that stop the no-shows — while you're still working on a client.
Accountants & agencies
Chases the missing document, reads it when it arrives, files it against the right client, and tells you every morning what's still outstanding.
and when it shouldn't decide?
It hands over to a human. You stay in control.
You set what Lora does on its own and what needs you. Bookings, reminders and filing usually run unattended. Contracts, quotes, anything involving money, and anything outside its brief stop and wait for a person — with the full context already attached.
- Automatic transfer to a human for anything out of scope
- Drafts wait for your approval before they ever leave the building
- Every call recorded, transcribed and summarized to your phone
- Built and monitored by Menagenix — a security company. We take "reliable" personally.
pricing
Simple pricing. No surprises.
A one-time setup gets your agent built, connected to your calendar and documents, trained on your business, and live on your line. The monthly plan keeps it running, tuned, and improving.
Calendar
No phone line — WhatsApp, email and your diary
$90 /month
- Two-way calendar sync — books, moves, resolves conflicts
- WhatsApp & email booking, in Arabic and English
- Confirmations, reminders and a daily digest
- Up to 100 documents read or drafted / month
- Setup from $400 one-time
Starter
300 voice minutes / month — about 10 calls a day
$150 /month
- Everything in Calendar, plus your phone line
- 1 agent, 1 use case, 1 language
- Call recordings & WhatsApp summaries
- SMS confirmations and reminders
- Setup from $800 one-time
Most popular
Business
1,000 voice minutes / month — a busy front office
$320 /month
- Bilingual agent across phone, WhatsApp and email
- Caller security screening & fraud flags
- Up to 200 documents drafted, read or filed / month
- Lead qualification & hot-lead alerts
- Human handover flow
- Setup from $1,500 one-time
Scale
2,000 voice minutes / month — front offices that don't stop
$550 /month
- Everything in Business
- Up to 500 documents / month across your templates
- CRM integration (ERPNext, Zoho, yours)
- Security flag reporting & full audit export
- Priority support & quarterly tuning review
- Setup from $2,500 one-time
Extra voice minutes are $0.25/min, extra documents $0.50 each — billed only if you use them, never a surprise cut-off. A custom voice cloned from your team is a $120/month add-on on Business and Scale. Setup covers number provisioning, calendar and document connections, agent configuration, voice selection, drafting templates, screening and handover rules, testing, and your training. Monthly covers hosting, monitoring, updates, and ongoing tuning as your business changes.
how you start
Live in about a week
We listen
We sit with you and learn how the work actually moves — the calls, the diary rules, the documents, the exceptions, and what should never be decided without you.
We connect and build
Calendar, documents, inbox and phone line connected. Voice, booking rules, drafting templates, screening and handover rules built and tested against real scenarios before it answers a customer.
It goes live on your line
Your existing number keeps working — calls route to Lora, the diary starts managing itself, and the summaries start arriving on your WhatsApp the same day.
questions owners ask
Fair questions, straight answers
Can I get the calendar and documents without the phone line?
Yes — that's the Calendar plan at $90/month. Lora takes bookings over WhatsApp and email, runs your diary, sends the confirmations and reminders, and handles the document work. No number to provision, no call minutes. You can add the phone line later without rebuilding anything.
What happens if I go over my minutes?
Nothing stops working. Extra voice minutes bill at $0.25/min and extra documents at $0.50 each, on your next invoice. If you're consistently over, we'll tell you and move you to the plan that costs you less — we'd rather you stayed than got a bill that annoys you.
Which calendars and document systems does it connect to?
If you already run Google Workspace or Microsoft 365, we connect to what you have. If you don't, we provision a dedicated workspace for you as part of setup — calendar, mail and document storage included, at no extra cost. We also connect to most clinic, salon and CRM systems with an API, ERPNext and Zoho included. If yours is unusual, tell us what you use and we'll say honestly whether we can connect it.
Does it change things without asking me?
You decide what it does on its own. Bookings, reminders and filing normally run unattended. Contracts, quotes and anything involving money sit as a draft until you approve them. Every action is logged and reversible.
What does "security screening" actually mean?
Lora checks what a caller is asking for against what your account actually says, and against the patterns fraud calls follow: changes to payment details, manufactured urgency, requests for staff or client information. It doesn't accuse anyone. It refuses the action, takes a callback number, and flags it to you.
Is my data used to train anything?
No. Your calls, your calendar and your documents are yours, and no model is trained on them. They live in a dedicated workspace we provision and administer for you — isolated from every other client, access-logged, retention set by you, and exported or deleted in full whenever you ask.
Do I keep my phone number?
Yes. Your existing line keeps working — calls are routed to Lora, and anything it can't handle comes back to you. Your customers dial the same number they always have.
Does it sound robotic?
Listen to the demos above and judge for yourself. The voice is natural, and on Business and Scale we can clone a voice from your own team as a $120/month add-on, so the agent sounds like your house.
Which languages does it speak?
Lebanese Arabic, Modern Standard Arabic, and English — and it follows the caller if they switch mid-sentence, the way people in Lebanon actually talk.
Is there a long-term contract?
No. Setup is one-time, and the monthly plan is month-to-month. Lora has to earn its place in your business every month — that's the deal.
next step
See what a front office looks like when nothing gets dropped.
Book a 15-minute demo. We'll call your business with Lora live, point it at a test calendar, and you can try to trip it up yourself.